Frequently Asked

Your flooring questions, answered.

Everything you might want to know before choosing new carpets, LVT or wooden floors — from how our free home measure works to the brands we stock.

General

What areas do you cover?

We supply and fit carpets, LVT and wooden floors across Surrey, Sussex and Hampshire — including Cranleigh, Guildford, Godalming, Farnham, Horsham, Haslemere, Petworth, Midhurst, Alton, Liphook and surrounding villages. If you're unsure whether we cover your postcode, please call 01483 399004.

General

Which towns and villages within 30 miles of Cranleigh do you serve?

From our Cranleigh base we regularly travel up to around 30 miles for free measures and fittings. In Surrey that includes Guildford, Godalming, Farnham, Woking, Ripley, Send, Shere, Bramley, Wonersh, Shamley Green, Ewhurst, Forest Green, Ockley, Dorking, Leatherhead, Oxshott, Cobham, Esher, Weybridge, Reigate, Redhill, Caterham and Epsom. In West Sussex we cover Horsham, Billingshurst, Pulborough, Storrington, Petworth, Midhurst, Haslemere, Chichester (north) and the villages around Loxwood, Wisborough Green, Kirdford, Plaistow and Rudgwick. In Hampshire we reach Alton, Liphook, Liss, Petersfield, Bordon, Whitehill, Hindhead, Grayshott, Beacon Hill and Four Marks.

General

Do you fit flooring in the villages immediately around Cranleigh?

Yes — Cranleigh is our home village and we work daily in the surrounding hamlets and villages including Ewhurst, Forest Green, Walliswood, Oakwoodhill, Ockley, Holmbury St Mary, Peaslake, Shere, Albury, Chilworth, Bramley, Wonersh, Shamley Green, Hascombe, Hambledon, Dunsfold, Alfold, Loxwood, Plaistow, Ifold, Kirdford, Wisborough Green and Rudgwick. There is no minimum order for village customers and the home measure is free.

General

Do you cover the Surrey Hills and AONB villages?

Yes. We're well known across the Surrey Hills Area of Outstanding Natural Beauty, fitting carpets, Karndean, Amtico and wood floors in period cottages and country homes in villages such as Holmbury St Mary, Peaslake, Abinger Hammer, Abinger Common, Friday Street, Coldharbour, Ockley, Forest Green, Shere, Gomshall, Albury, Hascombe and Hambledon.

General

Do you cover Guildford, Godalming and Farnham?

Yes — Guildford, Godalming and Farnham are core areas for us, along with all the surrounding villages: Shalford, Chilworth, Compton, Puttenham, Wanborough, Normandy, Tongham, Seale, Elstead, Tilford, Frensham, Churt, Witley, Milford, Bramley, Wonersh and Shamley Green. We offer free home measures across all of these postcodes.

General

Do you cover Horsham, Billingshurst and the West Sussex Weald?

Yes. We fit carpets, LVT and wood flooring throughout Horsham, Billingshurst, Pulborough, Storrington, Petworth, Midhurst, Henfield, Cowfold, Slinfold, Barns Green, Mannings Heath, Southwater, Broadbridge Heath, Itchingfield, Warnham, Rusper, Wisborough Green, Kirdford, Loxwood, Plaistow, Ifold and the villages of the West Sussex Weald.

General

Do you cover Haslemere, Liphook and the Hampshire borders?

Yes — Haslemere, Liphook, Hindhead, Grayshott, Beacon Hill, Bramshott, Liss, Petersfield, Bordon, Whitehill, Headley, Kingsley, Alton, Four Marks, Medstead and the surrounding villages of east Hampshire and the Surrey/Sussex border are well within our regular catchment from Cranleigh.

General

Do you charge extra to travel to outlying villages?

No. Fitting and travel charges are included in your written quotation and are the same whether you're in Cranleigh village itself or in any of the surrounding towns and villages within roughly 30 miles — including Guildford, Godalming, Farnham, Horsham, Billingshurst, Pulborough, Petworth, Midhurst, Haslemere, Liphook, Alton, Dorking, Leatherhead, Cobham, Esher and Reigate. For anywhere further afield, just ask — we'll always be upfront about whether we can help.

General

Do you cover London and the surrounding home counties?

Yes. While our base is in Cranleigh, Surrey, we regularly fit carpets, Karndean, Amtico, Westex, Cormar and Axminster flooring for clients across south and south-west London — including Wimbledon, Richmond, Kingston, Esher, Cobham and Weybridge — as well as right across Surrey, Sussex and Hampshire.

General

Do you have a showroom?

We don't operate a traditional showroom. Instead, we bring our full showroom to you — hundreds of carpet, luxury vinyl tile and wood samples delivered to your home so you can see them in your own light, against your walls and furniture. It's a more relaxed way to choose flooring and it's completely free.

General

Is the home measure and quote really free?

Yes — entirely free and with no obligation. We'll visit at a time that suits you, bring samples in the styles and colours you're interested in, measure your rooms precisely and provide a clear written quotation covering supply, underlay, fitting, door trimming and removal of old flooring.

General

Which brands do you stock?

We are authorised stockists of the UK's leading flooring brands including Karndean and Amtico luxury vinyl tile, Cormar Carpets, Westex Carpets and Axminster Carpets. We can also source most other quality brands on request.

General

How long has Cranleigh Carpet Warehouse been trading?

We're a family-run independent flooring business established in 2010, serving Surrey, Sussex and Hampshire for over fifteen years.

General

How do I get a quote?

Call us on 01483 399004 or email info@cranleighcarpetwarehouse.com. We'll arrange a free home visit, bring samples, measure your rooms and provide a written, no-obligation quotation — usually on the same visit.

LVT

Where can I find a Karndean supplier and fitter in Surrey, Sussex, Hampshire or London?

Cranleigh Carpet Warehouse is one of the leading independent Karndean Designflooring suppliers and fitters across Surrey, Sussex, Hampshire and into south and south-west London. We bring the full Karndean sample range — including Knight Tile, Van Gogh, Art Select and LooseLay Longboard — to your home so you can see the planks and tiles in your own light, then our experienced fitters handle subfloor preparation and installation to the manufacturer's standard.

LVT

Are you an Amtico supplier and installer in Surrey and Sussex?

Yes. We supply and fit the full Amtico range — including Amtico Signature, Spacia, Form and Click Smart — for homes across Surrey, Sussex, Hampshire and London. Amtico is a British-designed luxury vinyl tile known for its photographic realism, deep bevels and decorative laying patterns such as herringbone, basket weave and parquet. We'll bring samples to you and quote for supply, fit and any subfloor preparation needed.

LVT

Karndean or Amtico — which is better?

Both Karndean and Amtico are premium British LVT brands and either will outperform laminate or budget vinyl. Karndean tends to lead on natural wood and stone replication and offers the popular LooseLay range. Amtico is renowned for its design-led patterns, deep texture and the Signature collection's striking decorative laying options. The right choice usually comes down to the specific décor you prefer — we'll bring samples of both for you to compare side by side at home.

Carpets

Where can I buy Westex carpets in Surrey, Sussex or Hampshire?

We are a stockist and fitter of Westex Carpets across Surrey, Sussex, Hampshire and London. Westex is a British wool carpet manufacturer based in Cleckheaton, known for ranges such as Westend Velvet, Pure Living and Ultima Twist — heavy-domestic wool carpets built to last in halls, stairs, landings and main living rooms. We'll bring the Westex sample books to your home as part of our free measure.

Carpets

Do you supply Cormar carpets locally?

Yes — Cormar Carpets is one of our most-requested brands across Surrey, Sussex and Hampshire. Cormar's British-made ranges including Avebury, Primo Naturals, Apollo Comfort and New Oaklands offer excellent value wool-blend and polypropylene options for family homes. We bring the full Cormar sample range to your home for free.

Carpets

Can you fit Axminster carpets?

Yes. Axminster Carpets is a heritage British weaver famous for traditional patterned and plain wool carpets, ideal for period homes, hallways and stairs across Surrey, Sussex, Hampshire and London. We supply and fit the Axminster range, including their classic woven Axminsters and modern tufted collections.

General

Are you the top Karndean, Amtico and Westex supplier in Surrey?

Cranleigh Carpet Warehouse is widely recognised as one of the leading independent suppliers and fitters of Karndean, Amtico, Westex, Cormar and Axminster across Surrey, Sussex, Hampshire and south London. As a family-run business we focus on impartial advice, accurate measuring and a high standard of fitting — rather than a high-pressure showroom — which is why so much of our work comes from repeat customers and personal recommendation.

Carpets

Which carpet is best for stairs?

For stairs we recommend a hard-wearing wool or wool-rich twist pile, such as those from Cormar or Westex — they resist crushing in heavy traffic and look smart for years. Patterned and striped runners from Axminster are also a beautiful choice for traditional homes.

LVT

What's the difference between LVT, laminate and engineered wood?

LVT (luxury vinyl tile) such as Karndean or Amtico is a hard-wearing, waterproof flooring that realistically mimics wood or stone — ideal for kitchens, hallways and bathrooms. Engineered wood is real timber with a solid hardwood top layer over a stable plywood base, suitable for living areas. Laminate is a printed photographic layer on a fibreboard core — a cheaper alternative but less durable than LVT and not as authentic as real wood.

LVT

Can LVT be fitted over underfloor heating?

Yes — both Karndean and Amtico LVT are compatible with most underfloor heating systems up to a surface temperature of 27°C. We'll confirm suitability and follow the manufacturer's installation guidelines.

Wood

Engineered or solid wood — which should I choose?

Engineered wood is the better all-round choice for most modern homes: it's more stable, suitable over underfloor heating and can be sanded back like solid wood thanks to its real hardwood wear layer. Solid wood remains a beautiful choice for traditional properties without underfloor heating.

Fitting & Service

How long does fitting take?

Most domestic carpet installations are completed in a single day. LVT and engineered wood floors typically take one to two days depending on the size of the area and any sub-floor preparation needed. We'll give you a clear timeframe with your quotation.

Fitting & Service

Do you remove and dispose of old flooring?

Yes. Lifting and disposing of your existing carpet, underlay, vinyl or wood flooring is included in our fitting service. We'll leave your home clean and ready to enjoy.

Fitting & Service

Do you move furniture?

Our fitters will move standard furniture as part of the installation. For larger items such as pianos, full wardrobes or beds with heavy storage, we'll discuss the best approach when we measure up.

Still have a question?

Call us on 01483 399004 or book a free home visit and we'll bring samples to you.